Workplace conflict can disrupt team dynamics and productivity, but with the right approach, it can also be an opportunity for growth. In this guide, we explore how managers can use the GROW coaching framework to support staff in resolving conflict effectively. The GROW model—Goal, Reality, Options, and Way Forward—provides a clear, structured method for helping team members identify solutions, take ownership, and develop problem-solving skills. Whether the conflict is caused by miscommunication or differences in working styles, this step-by-step approach encourages constructive conversations and empowers staff to handle future challenges confidently. Learn how to guide your team through each stage of the GROW framework and turn workplace conflict into a pathway for improved relationships and enhanced performance.

Here are 10 breathing techniques you can use to keep calm during stress. These can be used at work when things start to pile up or at home when you've asked the kids to get their socks on 17 times and you're going to be late....