Conflict Resolution Training Workshops

If your staff deal with difficult conversations and issues related to conflict then supporting them with training can help them develop practical tools and confidence.

My workshops are hands-on and engaging, focusing on discussions and real case studies to find effective solutions.

Participant Feedback

Workshop Topics

I regularly deliver comprehensive training sessions in the various topics listed here, and these have all been meticulously refined over many years to ensure effectiveness. As a result, they are extremely well-received by staff at all levels.

I enjoy the opportunity to develop custom workshops tailored specifically for clients who have unique or specific needs. This could be due to the particular context in which you are working or the specific characteristics of your staff or volunteer group. I’m more than happy to discuss your particular situation in detail, and I can provide you with a few thoughtfully curated options to consider if that would be helpful to you.

  • Learn to strategically respond to conflict situations and feel more confident along the way.

  • Understand the phases of aggression and how to intervene at different points effectively.

  • Navigate tricky conversations effectively, including delivering bad news, responding to complaints, performance management conversations etc.

  • Learn to tools to manage situations with heightened emotions and tension.

Why Work With Me

Online or On-site Training

I regularly deliver training in Sydney, Brisbane and the Gold Coast. I am also available to provide training interstate upon request.

If you would like some options for online and on-site workshops at different price points please get in touch.

Managers report seeing staff be more up-beat and confident and demonstrating self-efficacy, which is exactly what you want after a training session!

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