Conflict Resolution Training Workshops

On-Site or Online

If your staff handle tough conversations and conflict, my training can provide them with useful tools to improve their confidence. The workshops I run are interactive and focus on discussions and real-life examples to help people develop self-efficacy and refine their approach.

Participant Feedback

Workshop Topics

Discussion-Based, Engaged Learning

I don’t like teaching people how to suck eggs. I don’t read all of the text on the slides aloud. I’m not just following some ‘facilitator guide’ like generic training providers who use a random panel of facilitators..

Based on my clinical background, I like to present a framework or area of research in an understandable way then discuss how it can be applied in your context, and even develop a plan for implementation. The topics are sequenced so that each provides a scaffold for understanding and applying the next.

I take a discussion-based approach to workshops and make every effort that all participants are engaged. I’m more than happy to discuss your particular situation in detail, and I can provide you with a few thoughtfully curated options to consider.

  • Learn to strategically respond to various conflict situations and gain a deeper understanding of effective resolution techniques, all while feeling significantly more confident along the way.

  • Gain a comprehensive understanding of the various phases of aggression while learning how to intervene at different points effectively and appropriately in order to promote a more peaceful resolution.

  • Effectively navigating challenging conversations with confidence requires skill, particularly when it involves the sensitive delivery of unfavorable news, tactfully addressing diverse complaints, and engaging in performance management discussions. Mastery of these competencies is vital for promoting constructive interactions and ensuring that all stakeholders feel acknowledged and comprehended.

  • Learn to effectively utilize tools that will help you manage various situations characterized by heightened emotions and tension, ensuring a more constructive and peaceful resolution.

Why Work With Me

Online or Onsite Training

I am based on the Mid-North Coast, NSW and love working with local clients when possible. I deliver services on-site with clients in Sydney, Brisbane and the Gold Coast and can provide a quote for training interstate upon request.

Managers notice staff more up-beat and confident and demonstrating self-efficacy, which is exactly what you want after a training workshop!

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